RED runs on three core agreements that govern how the app, the marketplace, and the platform work for everyone who uses it. This page is a quick guide to what each one covers — for the full legal text, open the document itself.

Our agreements

Three documents, one plain-English guide.

Terms of Service

Governs use of the RED app and platform, including booking terms, cancellation policy, and dispute resolution.

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Privacy Policy

Explains what data RED collects, how it's used, and how to request access to or deletion of your data.

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Service & Liability Agreement

Covers liability and service terms between RED, customers, and providers on the platform.

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FAQ

Common questions.

Where can I find the full terms?

Each agreement has its own page: Terms of Service, Privacy Policy, and Service & Liability Agreement.

How do I request data deletion?

Email hello@getred.app with your request. We process data deletion requests within 30 days.

Questions about our terms?

Reach our team and we'll walk you through whichever agreement you're asking about.

Contact us